POINTLY SaaS
Terms and Conditions

I. General Terms and Conditions

1. Scope, Subject Matter

1.1. These terms and conditions shall apply to all business activities of Pointly GmbH, Saarbrücker Straße 20, 10405 Berlin, Germany, (hereinafter referred to as “POINTLY”) regarding the application, or training and maintenance of deep learning classifiers if performed through the platform “pointly.ai”, including subdomains such as “app.pointly.ai”, (also the “website”) and to any contract regarding services for the classification of 3D point clouds with the customer. These terms and conditions shall not apply to the standalone software “Pointly local classification tool”.

1.2. The terms and conditions of this section I apply in addition to the terms and conditions set forth in all other sections.

1.3. POINTLY objects to the application of customer’s general order or purchase terms and conditions unless POINTLY has expressly agreed to their application in text or written form; they shall also not be considered to be applicable if POINTLY – even with knowledge of such terms and conditions – renders services without any further reservation or accepts payments.

2. Exclusion of Consumers

The customer is excluded from accessing, using and ordering POINTLY’s services if the customer will use POINTLY’s services as a consumer. A consumer is any natural person who enters into a legal transaction for purposes that predominantly are outside their trade, business or profession.

3. Warranty and General Liability

3.1. The customer may claim damages only as follows:

3.1.1. For damages based on

– an intentional or grossly negligent breach of duty on part of POINTLY, or

– an intentional or grossly negligent breach of duty by one of POINTLY’s legal representatives, executives or vicarious agents which are not essential contractual obligations (cardinal obligations) and are not main or ancillary obligations in connection with defects of POINTLY’s services. Essential contractual obligations (cardinal obligations) within the meaning of this section are obligations the fulfilment of which is essential for the proper execution of the contract and on the observance of which the customer regularly relies.

3.1.2. For damages which are based on the intentional or negligent breach of essential contractual obligations (cardinal obligations) on part of POINTLY, on the part of one of POINTLY’s legal representatives, executives or vicarious agents.

3.1.3. Furthermore, POINTLY shall be liable for damages due to negligent or intentional breach of duties in connection with defects in POINTLY’s services (subsequent performance or ancillary duties), and for damages which fall within the scope of protection of a guarantee (assurance) expressly given by POINTLY or a guarantee of quality or durability.

3.2. In the event of a breach of a substantial contractual obligation involving slight negligence, liability shall be limited in amount to the damage typically to be expected and foreseeable for POINTLY at the time of conclusion of the contract if due care is taken.

3.3. Any claim for damages on the part of the customer in case of a breach of a substantial contractual obligation involving slight negligence shall expire one year from the time the limitation period starts to run under the statute of limitations. Excluded from this shall be any damage or injury in relation to life, personal injury or injury to health.

3.4. Any rights to claim for damages against POINTLY arising from mandatory liability at law, for example under the Product Liability Act, as well as in relation to injury to life, body or health shall remain unaffected by the above provisions and shall continue to exist to the statutory extent required within the statutory periods.

3.5. A liability without fault of POINTLY for defects present at the time of the formation of the contract does not apply (e.g. within a lease contract), unless the defect falls within the scope of a guarantee expressly given by POINTLY or the defect has been maliciously concealed by POINTLY.

4. POINTLY’s Guarantee: No Further Use of Customer’s Input and Training Data

4.1. POINTLY guarantees that customer’s input and training data is only used to perform the services according to these terms and conditions and the contract with the customer. Specifically, POINTLY does not and will not use customer’s input and training data to train or enhance existing or new models, neural networks and/or deep learning classifiers and will not forward the customer’s input and training data to third parties for such purposes, either. The foregoing shall not apply if otherwise expressly agreed upon with the customer.

4.2. The following is not considered a violation of the aforementioned guarantee: If a data processing initiated by the customer fails or POINTLY gives support to the customer, POINTLY may investigate the cause of the failure or the issue, respectively, and update POINTLY’s software should a misconfiguration or programming error (“bug”) be identified as the cause. This includes examining the customer’s data. E.g.: The customer uploads data, starts preprocessing of data, inferences data or exports data and this fails with an error message and/or a status of “failed” is displayed.

4.3. For Professional Accounts with Data Sharing, the user expressly grants POINTLY the right to use the uploaded point clouds and classification data for the training and improvement of POINTLY’s neural networks. This license is provided as part of the agreement to these terms and conditions and is reflected in the discounted price offered for the Accounts with Data Sharing options to the user at checkout.

5. Allowed Content, Usage Rights, Liability, Indemnification

5.1. The customer may upload 3D point data or provide training data appropriate for the training of a custom deep learning classifier, respectively.

5.2. If the customer uploads or generates content and shares this content to specific other customers, POINTLY shall make the shared content available to these other customers within the online platform.

5.3. The customer warrants that any content uploaded is for the sole purpose of using POINTLY’s services according to these terms and conditions. The customer shall not upload content which (1) is not 3D point data to be classified by the deep learning classifiers, not data for the training of a custom deep learning classifier or data in connection therewith, such as meta data and account details; (2) constitutes a criminal offense (e.g. demagoguery, hate crime, defamation, libel); (3) are pornographic, coarse, obscene or in any other way are obnoxious; (4) are anticonstitutional, extremist, racist, xenophobic; (5) is content from forbidden groups and/or (6) is content violating rights of third parties (e.g. personal rights, copyrights, trademarks, patents, data privacy).

5.4. Content uploaded by customers will not be reviewed by POINTLY.

5.5. Usage rights:

5.5.1. Customer warrants that they are the owner of usage rights and are able to grant POINTLY usage rights regarding the content to the extent necessary for POINTLY to perform the services under these terms and conditions, i.e. storing, analyzing, translating, converting, enriching, modifying, reproducing and backing up the content and – if the customer expressly chooses to share content – making it available to other customers.

5.5.2. Customer hereby grants to POINTLY a non-exclusive, royalty free, worldwide right to use the content for the purposes as laid out in these terms and conditions. This right is limited to the duration of the relevant contract term including an additional one month grace period regarding backups. Also this right is sublicensable but only to POINTLY’s service providers in regard to rendering the services under these terms and conditions to the customer (e.g. hosting providers).

5.5.3. If the customer decides to share content with other customers, customer also warrants that they are the owner of rights to share such content. Also the customer either warrants that the receiving customer is already the owner of usage rights regarding the content or otherwise the owner hereby grants usage rights to the receiving customer. These usage rights include the right to view, modify and download the content and any other right necessary to use the content in accordance with the purpose it has been shared for. For the avoidance of doubt: Whether or not the sharing feature is available depends on the customer’s subscription level.

5.6. If the customer decides to share content with other customers, customer also warrants that they are the owner of rights to share such content. Also the customer either warrants that the receiving customer is already the owner of usage rights regarding the content or otherwise the owner hereby grants usage rights to the receiving customer. These usage rights include the right to view, modify and download the content and any other right necessary to use the content in accordance with the purpose it has been shared for. For the avoidance of doubt: Whether or not the sharing feature is available depends on the customer’s subscription level.

6. Payment Conditions, Set off and Assignment of Claims

6.1. All prices are shown within POINTLY’s website or are agreed upon individually, do not include sales tax / VAT, and are subject to the payment terms of the chosen subscription plan (monthly, quarterly, yearly).

6.2. Only those claims which are undisputed or confirmed by way of a final legal judgment may be set off against any amount POINTLY may claim under POINTLY’s right to remuneration. The same applies to the exercise of any right of retention. The customer shall be entitled to exercise any right of retention only insofar as it is based on the same contractual relationship.

6.3. Any assignment of claims against POINTLY by the customer shall require our prior approval, which POINTLY shall only refuse for good cause.

7. Methods of Payment

7.1. If not otherwise specified at contract formation, payments for subscriptions are processed via Stripe, exclusively supporting credit card payments. Other methods such as PayPal or bank transfer are no longer available for subscription payments.

7.2. If the customer chooses payment by bank transfer, the customer shall effect the transfer themselves. The payment has been made, when the payment amount is added to POINTLY’s bank account balance.

8. General Rules for Using POINTLY‘s Services and Infrastructure

The customer shall refrain from any action that will impair, compromise, destroy or otherwise damage the software or hardware of one of POINTLY’s computers or servers, including but not limited to uploading malware, malicious content, sending spam emails or mass notifications and attacking the server infrastructure of POINTLY (e.g. by denial of service attacks).

9. Changes to the Terms and Conditions, Termination

POINTLY may make changes to the terms and conditions from time to time if these changes do not affect major terms and conditions such as the price and the services that POINTLY has to render. If POINTLY makes material changes to the terms and conditions, POINTLY will provide the customer with a notice 30 days prior to the effective date of such changes by sending a message to the email address associated with the customer’s account. Unless the customer notifies POINTLY within the aforementioned timespan that the customer does not agree to the revised terms and conditions, the customer will be deemed to have agreed to the revised terms and conditions. If any change to the revised terms and conditions is unacceptable to the customer, the customer may terminate the contract and stop using POINTLY’s services as well as delete the account at any time. The customer acknowledges and agrees that if the customer uses the services after the date on which the revised terms and conditions have changed, POINTLY will treat the customer’s use as acceptance of the revised terms and conditions. POINTLY will inform the customer about this effect within the email with the information of the change of terms and conditions.

10. Data Protection

The customer may provide 3D point data or training data to POINTLY. If this data contains personal data, the customer shall inform POINTLY beforehand and undertake measures to conform to data privacy laws, e.g. provide consents or enter into a data privacy addendum.

11. Severability Clause, Applicable Law, Place of Jurisdiction, Language Versions

11.1. If any provision of these terms and conditions or any provision within contracts between POINTLY and the customer is or becomes invalid, this shall not affect the effectiveness of any other provision.

11.2. The laws of Germany shall apply to the contractual and any other legal relationship between POINTLY and the customer to the exclusion of the UN Convention on Contracts for the International Sale of Goods (CISG).

11.3. The place of performance and exclusive place of jurisdiction for all disputes arising between the parties from the contractual relationship shall be Berlin, insofar as the customer is a merchant, a legal entity under public law or a special fund under public law or the customer does not have a general place of jurisdiction in the Federal Republic of Germany or relocates its place of jurisdiction abroad. Notwithstanding the above, POINTLY shall be entitled to commence legal proceedings in relation to the assertion of any claim against the customer at its general place of jurisdiction.

11.4. If there are multiple language versions of these terms and conditions, only the English version shall be legally binding.

II. Special Terms and Conditions for the POINTLY account

12. Scope, Subject Matter

The Special Terms and Conditions in this section II apply in addition to the General Terms and Conditions in section I to all contracts regarding a POINTLY account and regarding services for the classification of 3D point clouds with the customer.

13. POINTLY Account Subscription Levels

13.1. POINTLY offers free and paid subscriptions with prices and covered services as specified on POINTLY’s website at the time of contract formation.

13.2. If not otherwise specified, the following conditions apply for the free subscription:
– the service is offered free of charge;
– the initial contract term is one month;
– up to three projects / files may be managed on the platform at any given time;
– a storage limit of 45 million points across all files applies;
– classified data and other data may be viewed within the platform but not downloaded.
– users can try out POINTLY features with the contained cloud called “Demo Cloud by FairFleet”. No other usages of this point clouds are covered by the subscription.

13.3. If not otherwise specified, the following conditions apply for all paid subscriptions:
– the services are available after payment has been received;
– the initial contract term is one year;
– the storage limits for specific account types are specified on POINTLY’s website during contract formation;
– the storage limit also reflects the monthly upload limit of an individual account;
– custom conditions may be defined in a separate agreement.

13.4. Part of every subscription is the access to the online platform as described in section 17. Which services and features are available to the customer is dependent on the individual subscription of the customer.

13.5. For access to the POINTLY API on a pay-per-use-model, cf. section III.

13.6. In addition to the standard Professional Accounts, POINTLY offers Professional Accounts with Data Sharing. Users with this account type consent to allow POINTLY to utilize their uploaded point clouds and associated classification data for the purpose of training POINTLY’s neural networks. The trained models may be made available to other users on the platform. Users opting for this account type will receive a discount on their subscription fees, applied directly at the checkout. The amount and terms of the discount will be clearly specified during the checkout process or may be defined in a separate agreement.

13.7. Users opting for Professional Accounts with Data Sharing must ensure they hold the necessary rights and consents to share the data with POINTLY and that the data does not infringe any third-party rights or violate any applicable laws. It is the user’s responsibility to confirm that only legally permissible data is uploaded for sharing and training purposes. Users acknowledge their liability for any consequences resulting from unauthorized or illegal data sharing.

14. Contract Formation by Email

14.1. A contract may be concluded by individual communication through email.

14.2. The presentation of the services on POINTLY’s website does not constitute a binding offer by POINTLY to conclude a contract. Rather, the presentation is a mere online catalogue, and the customer is given the opportunity to request an offer to purchase the services by email. POINTLY will then send an email confirming the reception of the customer’s request.

14.3. POINTLY may then send a binding offer to the customer, which the customer may accept within 14 days since receiving the offer or within another timeframe specified. The customer may then review and correct the order data. The contract is formed by the customer’s acceptance of said offer.

15. Contract Formation through POINTLY’s website

15.1. POINTLY may offer the formation of a contract through POINTLY’s website. In this case the following applies:

15.2. The presentation of the services on POINTLY’s website does not constitute a binding offer by POINTLY to conclude a contract. Rather, the presentation is a mere online catalogue and the customer is given the opportunity to make a binding offer to purchase the services the customer has selected.

15.3. The customer makes a binding offer by sending the order after going through the ordering process by activating the “buy and pay now” or a similar button. Before submitting the order, the customer will be presented with a review page on which the customer can review and correct the order data. Afterwards the customer will receive an email confirming that POINTLY has received the customer’s order. Within this email or by separate email POINTLY will either accept or reject the customer’s order. The contract shall be concluded upon receipt of such an acceptance or upon receipt of an invoice. The acceptance of the offer is at the discretion of POINTLY.

16. Further Information on E-Commerce

16.1. POINTLY does not save the contract text for the customer. However, the contract text is included in the email with the email communication.

16.2. The contractual language available for the formation of the contract is English.

16.3. No codes of conduct apply.

16.4. The main properties and the price (excluding sales taxes / VAT) as well as any terms and conditions for limited offers are specified within POINTLY’s website and in this document.

17. Product Details for Online Platform, Technical Requirements, Obligations of the Customer

17.1. POINTLY offers the following services within the platform account: Access to services and features depending on the individual subscription of the customer.

17.2. The customer may incur costs by accessing the platform account according to the customer’s internet access provider. The customer shall bear these costs themselves.

17.3. POINTLY offers the portal according to the terms and conditions in this document and as further specified in the contract with the customer with a technical availability of 95 % per calendar year. The customer shall be entitled to a use of the platform account only within what is normal and average and within the usual technical limits at any given time. POINTLY shall be entitled to restricting access to the portal temporarily for the purpose of technical maintenance, for security purposes, in case of unusual capacity constraints and in case of attacks against the server infrastructure of POINTLY by third parties (e.g. denial of service attacks) as long as this remains within the technical availability of sentence 1. POINTLY will take the customer’s interest of accessing the platform into account when restricting access by giving prior notice to the customer to the extent that this is possible and advisable.

17.4. The customer shall be responsible for backing up any relevant data.

18. Product Details for Applying Standard Deep Learning Classifiers, Obligations of the Customer

18.1. POINTLY offers the following services:

– POINTLY shall apply one or more pre-existing, standard deep learning classifiers to the input data of the customer resulting in classified data. It is understood that only these pre-existing standard deep learning classifiers are being used and applied. This implies that the quality and usability of the classified data is highly dependent on the nature and quality of the input data and the currently available standard deep learning classifiers. POINTLY is not obligated to provide classified data in a specific quality; also no specific outcome or usability of the classified data is part of POINTLY’s obligations. Before entering into a paid contract with POINTLY the customer may check the performance of the standard deep learning classifiers on customer’s data and the resulting classified data within the free subscription. Which standard deep learning classifiers are available to the customer is defined on POINTLY’s website during contract formation.

– The customer may store, view and export the classified data based on the subscription level and to an extent and in a format specified on POINTLY’s website during contract formation.

– POINTLY is not obligated to provide any other data than the classified data to the customer. Specifically, POINTLY is not obligated to provide the standard deep learning classifier itself, the respective model or the neural network or any other part of the standard deep learning classifier to the customer or any third party.

18.2. Conditions for POINTLY rendering these services are:

– the customer has successfully registered a platform account,

– in case of a paid subscription: the agreed payment has been received by POINTLY and

– the customer has uploaded the input data in a format specified on POINTLY’s website during contract formation (if not otherwise specified: only LAS and LAZ).

18.3. If one or more of the conditions mentioned in section 2 are not met, POINTLY is not obliged to render its services according this section 18; this does not affect the customer’s obligation for payments, unless otherwise stipulated below.

19. Product Details for Applying Custom Deep Learning Classifiers, Obligations of the Customer

19.1. Under a separate contract according to section IV, POINTLY may train and maintain a custom deep learning classifier exclusively for the customer and make it available exclusively to the customer solely within the customer’s paid platform account.

19.2. If POINTLY has trained a custom deep learning classifier, POINTLY offers the following additional services through the paid platform account:

– Customer may apply one or more of customer’s custom deep learning classifiers to the input data of the customer resulting in classified data. It is understood that only these custom deep learning classifiers are being used and applied. This implies that the quality and usability of the classified data is highly dependent on the nature and quality of the input data and the custom deep learning classifier. POINTLY is not obligated to provide classified data in a specific quality; also no specific outcome or usability of the classified data is part of POINTLY’s obligations.

– The customer may store, view and export the classified data based on the subscription level as well as the separate contract regarding the custom deep learning classifier and to an extent and in a format specified on POINTLY’s website during contract formation.

– POINTLY is not obligated to provide any other data than the classified data to the customer. Specifically, POINTLY is not obligated to provide the custom deep learning classifier itself, the respective model or the neural network or any other part of the custom deep learning classifier to the customer or any third party.

19.3. Conditions for POINTLY rendering these services are:

– the customer has successfully registered a paid platform account,

– the agreed payment has been received by POINTLY and

– the customer has uploaded the input data in a format specified on POINTLY’s website during contract formation (if not otherwise specified: only LAS and LAZ).

19.4. If one or more of the conditions mentioned in section 3 are not met, POINTLY is not obliged to render its services according this section 19; this does not affect the customer’s obligation for payments, unless otherwise stipulated below.

20. General Service Description regarding Classification

20.1. To further clarify the service description regarding the classification of customer’s input data: POINTLY’s service is to apply the predefined or updated deep learning classifier to customer’s input data with the means and within the limits of artificial intelligence. A classification in any other way, e.g. manually, is not part of the service description. POINTLY shall not apply other classification methods and the customer shall not demand other classification methods. In case of standard deep learning classifiers, it is up to the customer to test the results of this approach on their input data within the free subscription.

20.2. Nothing in these terms and conditions shall be construed as POINTLY granting any usage rights on deep learning classifiers, the respective models or neural networks or any other part of deep learning classifiers, or as POINTLY having to provide such to the customer.

21. Updates to Standard Deep Learning Classifiers

POINTLY may improve, update, alter or otherwise change the standard deep learning classifiers from time to time as long as the main aspects of the standard deep learning classifiers remain usable as before. As a result, applying the same standard deep learning classifier at different times on the same data may yield different results (e.g. later applications may result in more objects of a certain kind being detected while at the same time some previously detected objects remain undetected in later applications). However, POINTLY may not remove a standard deep learning classifier altogether or change a standard deep learning classifier in a way that yields significantly different classified data.

22. Usage of Demo Data

22.1. The customer may use demo data available on the platform as input data to test the deep learning classifiers. However, this demo data is not licensed unless otherwise specified and the customer shall only use the demo data to test the deep learning classifiers.

22.2. If the customer uses such demo data, the customer shall observe any restrictions and obligations specified on the platform regarding the demo data. Specifically, demo data by “FairFleet” is owned by the FairFleet GmbH and “FairFleet GmbH” shall be clearly named as the owner in any use of the demo data.

23. Prices, Taxes, Due Date

23.1. All payments for subscriptions shall be due to POINTLY in advance for the next contract term, processed automatically at the beginning of each billing cycle (monthly, quarterly, yearly) via Stripe using a credit card. Stripe determines applicable taxes based on the origin country and tax status of the customer. Customers are responsible for verifying that the invoice correctly reflects their tax obligations and must immediately report any discrepancies to POINTLY. POINTLY is not responsible for resolving tax disputes or inaccuracies that arise from incorrect information provided by the customer.

23.2. The full payment is due whether or not the customer makes use of the services accessible in the platform account, e.g. applying standard deep learning classifiers and viewing output data.

24. Obligations of the Customer, Unauthorized Use

24.1. For the avoidance of doubt: Customer is the contracting business entity. A natural person may act on behalf of the customer and register a named account for accessing customer’s data. Example: John Doe acting on behalf of Sample Company may register with john.doe@samplecompany.

24.2. All information given by the customer within the registration process, including credit card information as required for Stripe processing, shall be true and be given in good faith.

24.3. The account is not transferable.

24.4. Every person acting on behalf of the customer shall only have registered one account at any given time, e.g. the person shall not register multiple times using different email-addresses.

24.5. Every registration for the customer is considered a separate contract.

24.6. The customer shall protect the login credentials of the account (username or email-address, password and any other login credential, e.g. a key for access to the POINTLY API) against unauthorized use. Login credentials shall not be shared with third parties.

24.7. The customer shall keep the customer’s email address and further contact details updated within the account at all times.

25. Suspension

POINTLY may temporarily or permanently suspend the customer’s account, customer’s content or cease providing the customer with all or part of POINTLY’s services at any time if POINTLY has reason to believe (i) that the customer violates POINTLY’s terms and conditions or statutory law in a major way; (ii) that the customer infringes the rights of third parties by using POINTLY’s services; (iii) that the suspension is necessary for the protection of other customers or third parties, e.g. in case there are reasonable doubts regarding usage rights; (iv) that the customer abuses POINTLY’s services for fraudulent purposes or otherwise harmful purposes and/or (v) the customer provides incorrect contact data. The suspension shall be limited to the necessary extent. POINTLY may suspend permanently only if there is an unusually serious violation or a repeated major violation. POINTLY shall inform the customer promptly about the suspension and the reasons in text or written form. The account shall be reactivated once the violation has been ceased or POINTLY’s reasonable believe of a violation has been refuted. The customer’s payment obligation persists despite of a suspension. If the customer believes the account was suspended in error, the customer can file an appeal by sending an email to POINTLY (support@pointly.ai).

26. Contract Term, Contract Extension, Termination, Inactivity

26.1. The contract term shall be for an initial period of one month, one quarter or one year as agreed upon within the contract (also see section 2 and 13.3) and shall be renewed for further terms of the same length unless either of the parties terminates the contract to the end of the current contract term. Either party may terminate without prior notice to the end of a contract term.

26.2. Notice of termination shall be given in text or written form. Alternatively the customer has the option to terminate the subscription within the platform account if this feature is technically present. POINTLY may give notice of termination by using the customer’s email address as registered in the platform account.

26.3. If the customer has a paid subscription each party can limit the notice of termination to the paid subscription with the effect that the contract will continue as a free subscription with the end of the notice period. If not otherwise specified within the notice of termination the termination shall be considered a complete termination of all subscriptions with the effect that the contract is not continued as a free subscription.

26.4. After notice of termination has been given, the customer will have continued access to the platform account and the subscription services for the remainder of the notice period. All data associated with the platform account, including input data, classified data and possibly custom deep learning classifiers shall be inaccessible for the customer once the termination becomes effective and will be deleted after a grace period of one month during which POINTLY may keep backups. This does not have any effect on any separate agreements between the parties, e.g. regarding the training or storage of custom deep learning classifiers according to section IV.

26.5. If not otherwise specified a termination of the POINTLY account according to this section II implies a termination of any contract regarding the POINTLY API according to section III and the training and maintenance of this a custom deep learning classifier according to section IV.

26.6. This shall be without prejudice to the right to terminate without notice for due cause.

26.7. POINTLY may give notice by email to customers with free subscriptions if they have been inactive for twelve months or more. Not logging in using the account credentials is construed as inactivity. This notice shall inform about the inactivity and the account closure within two months of further inactivity and is to be construed as notice of termination if the customer remains inactive. If the customer logs in during this notice period, the account will remain activated and the termination is averted. If the customer does not log in, the contract is terminated after the two month period and POINTLY shall delete all data after a grace period of one more month during which POINTLY may keep backups. During the two months period POINTLY shall send a reminder of impending termination due to inactivity.

III. Special Terms and Conditions for POINTLY API

27. Scope, Subject Matter

The Special Terms and Conditions in this section III apply in addition to the General Terms and Conditions in section I to all contracts regarding the use of the “POINTLY API”.

28. Contract Formation

A contract may be concluded by individual communication by letter mail, email or personal exchange of documents.

29. Information on E-Commerce

29.1. POINTLY does not save the contract text for the customer. However, the contract text is included in the exchanged document, e.g. within an email.

29.2. The contractual language available for the formation of the contract is English.

29.3. No codes of conduct apply.

29.4. The main properties and the price (excluding sales taxes / VAT) as well as any terms and conditions for limited offers are specified within POINTLY’s website, in these terms and conditions and in further documents provided to the customer.

30. Using the POINTLY API

30.1. As an addition to a free or paid platform account subscription according to section II, POINTLY may offer access to the “POINTLY API” based upon an individual agreement with the customer. If not otherwise stipulated in the individual agreement or later on between POINTLY and the customer, the following applies:

– The use of the API is limited to processing 500 million points per calendar month.

– The customer shall not directly or indirectly make the API available to third parties (including customers of the customer). An example of making available directly is providing the API credentials to a third party. An example of making available indirectly is implementing the API in a product of the customer and making such a product available to a third party.

– Only standard deep learning classifiers and expressly agreed upon custom deep learning classifiers may be applied.

30.2. Conditions for accessing the POINTLY API is an unsuspended platform account according to section II.

30.3. Using the POINTLY API the customer may have a standard and/or custom deep learning classifier applied to their input data but using an Application Programming Interface (API) with the technical specifications indicated on POINTLY’s website at the time of contract formation regarding the POINTLY API.

30.4. Further description of service: The customer may upload input data using the POINTLY API. POINTLY applies the standard deep learning classifier (section 18) chosen by the customer. If the customer has entered into a separate contract regarding the training and maintenance of a custom deep learning classifier for the customer and the provision of this custom deep learning classifier by POINTLY within the platform (section 19 and IV), the customer may also choose and have applied such a custom deep learning classifier, provided this custom deep learning classifier is part of the agreement according to this section III. Following the successful application of the deep learning classifier, the customer may download the classified data within ten days after which POINTLY may delete the input data and the classified data. Beyond this, customer cannot store, view and/or export the classified data using the portal or the API. For the avoidance of doubt: POINTLY is entitled to save data necessary for billing (including but not limited to filename, amount of points processed, classifier used and success or failure result) for longer periods.

30.5. If not otherwise provisioned in this section III, the provisions of section 18 apply in case a standard deep learning classifier is chosen and the provisions of section 19 apply in case a custom deep learning classifier is chosen.

31. Prices, Taxes, Due Date

31.1. The use and payment of “POINTLY API” is based on a pay-per-use (also: pay-as-you-go – “PAYG”) model: The payment amount due for the use of the POINTLY API is the amount of points processed by POINTLY during the application of the chosen deep learning classifier multiplied by the price per point agreed upon in the agreement of this section III valid at the time of processing. Points processed are disregarded if the application of the deep learning classifier fails for reasons other than the customer aborting the classification manually.

31.2. Payments are due immediately after the rendering of the service and the receival of an invoice by POINTLY. POINTLY may choose to send invoices monthly.

31.3. POINTLY may ask for reasonable advance payments.

32. Contract Term, Contract Extension, Termination

32.1. The contract term shall be for an initial period of one month, one quarter or one year as agreed upon within the contract and shall be renewed for further terms of the same length unless either of the parties terminates the contract to the end of the current contract term. Either party may terminate without prior notice to the end of a contract term.

32.2. Notice of termination shall be given in text or written form.

32.3. If not otherwise specified, a termination of the POINTLY account according to section II implies a termination of any contract regarding the POINTLY API according to this section III.

32.4. This shall be without prejudice to the right to terminate without notice for due cause.

IV. Special Terms and Conditions for
Training and Maintenance of a Custom Deep Learning Classifier

33. Scope, Subject Matter

The Special Terms and Conditions in this section IV apply in addition to the General Terms and Conditions in section I to all contracts regarding the training and maintenance of one or more custom deep learning classifiers specified in the contract between the parties if such a custom deep learning classifier is intended to be applied via the POINTLY platform account according to section II.

34. Contract Formation

A contract may be concluded by individual communication by letter mail, email or personal exchange of documents.

35. Information on E-Commerce

35.1. POINTLY does not save the contract text for the customer. However, the contract text is included in the exchanged document, e.g. within an email.

35.2. The contractual language available for the formation of the contract is English.

35.3. No codes of conduct apply.

35.4. The main properties and the price (excluding sales taxes / VAT) as well as any terms and conditions for limited offers are specified within POINTLY’s website, in these terms and conditions and in further documents provided to the customer.

36. Training of a custom deep learning classifier

36.1. The customer shall provide training data in the format and quality further specified between the parties. In particular the training data shall be in professionally annotated form. POINTLY may choose to offer services regarding annotation, cf. section 37 for further details.

36.2. POINTLY shall train a custom deep learning classifier based on the training data given by the customer within the systems of POINTLY.

36.3. It is understood and agreed that the quality and usability of later applications of the custom deep learning classifier under a separate contract is highly dependent on the nature and quality of the training data. POINTLY is not obligated to train a custom deep learning classifier in a specific quality; also no specific outcome or usability of the custom deep learning classifier is part of POINTLY’s obligations.

37. Annotation of Raw Data

37.1. POINTLY may choose to offer services regarding the annotation of the customer’s raw data as follows:

37.2. To the extent agreed upon by the parties, POINTLY annotates raw data of the customer through a professional subcontractor of POINTLY.

37.3. To the extent agreed upon by the parties, POINTLY assists a professional subcontractor of the customer in annotating raw data of the customer.

38. Maintenance of a custom deep learning classifier during contract term

38.1. During the contract term according to section 42 POINTLY shall maintain the custom deep learning classifier.

38.2. Maintenance includes and is limited to the storage and continuous connectivity and compatibility to other POINTLY systems used for the application of custom deep learning classifiers available through the POINTLY account according to section II.

38.3. When the contract term has ended POINTLY may delete the custom deep learning classifier without further notice. In no event is POINTLY obligated to provide the custom deep learning classifier to the customer.

39. Access to custom deep learning classifier, Limitation of Use, Freedom of Developing further Classifiers

39.1. Customer shall have no access to the custom deep learning classifier besides through the interface of a POINTLY account in accordance to section II or through the POINTLY API in accordance to section III. Customer may apply the custom deep learning classifier using a paid POINTLY account according to section 19.

39.2. Nothing in these terms and conditions shall be construed as POINTLY granting any usage rights on a custom deep learning classifier, the respective models or neural networks or any other part of a custom deep learning classifier, or as POINTLY having to provide such to the customer.

39.3. POINTLY is the sole owner of the custom deep learning classifier and any immaterial property rights regarding the custom deep learning classifier.

39.4. Without consent by the customer in text or written form POINTLY shall not apply or otherwise use the custom deep learning classifier for any other customer of POINTLY or for POINTLY’s own purposes.

39.5. Nothing in these terms and conditions shall be construed as POINTLY having to refrain from independently developing and/or training a deep learning classifier for the same area of application or field of use as the custom deep learning classifier and/or using such an independently developed deep learning classifier for another customer or POINTLY’s own purposes and/or keeping a preexisting deep learning classifier in use. Cf. section 4 regarding POINTLY’s guarantee regarding the input and training data.

40. Data Exchange Method

The parties shall use the data exchange method agreed upon individually.

41. Prices, Taxes, Due Date

41.1. All payments for the training and annotation through a subcontractor of POINTLY shall be due to POINTLY in advance.

41.2. All payments for the maintenance shall be due to POINTLY in advance at the beginning of each new contract term.

41.3. All payments for assisting a professional subcontractor of the customer in annotating raw data is due to POINTLY at the end of every month. POINTLY may ask for reasonable advance payments.

42. Contract Term, Contract Extension, Termination

42.1. The contract term shall be for an initial period of one month, one quarter or one year as agreed upon within the contract and shall be renewed for further terms of the same length unless either of the parties terminates the contract to the end of the current contract term. Either party may terminate without prior notice to the end of a contract term.

42.2. Fixed fees for trainings shall still be owed and shall not be reimbursed in case of a regular termination, even if the training has not been completed. However, customer may deduct costs that POINTLY did not incur because of a termination before the training has been completed.

42.3. Notice of termination shall be given in text or written form.

42.4. If not otherwise specified, a termination of the POINTLY account according to section II implies a termination of all contracts regarding the training and maintenance of custom deep learning classifiers according to this section IV.

42.5. This shall be without prejudice to the right to terminate without notice for due cause and statutory rights to terminate at any time against compensation.